The Walker Art Center has a fantastic post on hacking the firmware and interface of the iPod to make them more usable in a museum setting.
Lending iPods out to patrons is much more involved than just the simple question of how you clean them, or avoiding theft (those items of business are handled by our Visitors Services department). In the New Media world, we care more about answering the question, “how do we make them easy to use?”
Ease of use really comes in two forms. One for the user of the device, and the other for those of us having to update the content on the device itself. When there are budgetary constraints, you’re always looking for the best bang for the buck, while not overly hindering the experience because of it. So what do we do?